Launch documentation
Terms of service.
Customer, partner, payment, cancellation, liability and dispute terms are issued with your service agreement. Contact us for a copy before you book.
Production terms should cover
Platform role vs. service-provider role; customer responsibilities; aircraft access; service scope; payment authorization; FBO/ramp/escort fees; cancellation; refunds; condition documentation; damage claims; vendor independence; insurance; limitation of liability; intellectual property; account security; data use; dispute resolution; governing law; and electronic signatures.